PRIVACY POLICY – OUR HOUSE MALTA WEEKENDER 2025
Our Commitment to Your Privacy
At Our House Malta Weekender 2025, we are committed to ensuring that your data is collected, stored, and processed securely. We promise to be clear and transparent about how we use your information.
Our House Malta Malta Weekender is organised by PLUS 356 ENTERTAINMENT GROUP LTD, a company registered in Malta (Reg. Code: C110075) with its registered office at 1st Floor, North Link Business Centre, Triq Burmarrad, Naxxar, NXR 6345 Malta.
1. What Information We Collect and Why
We collect personal data to enhance your experience, ensure security, and keep you updated about weekender news and offers. This may include:
Basic personal details (e.g., name, email, phone number) for communication.
Purchase details (e.g., tickets, VIP packages, merchandise).
Marketing preferences (opt-in/opt-out preferences for communications via email, SMS, WhatsApp, or social media).
Event access and security data (age verification, identification checks).
Health & welfare information (if applicable, for emergency services on-site).
Website usage data (cookies, IP address, device tracking for personalized content and security).
We collect information directly from you, through third parties (e.g., ticket vendors), or via automated systems (e.g., website analytics, RFID cashless payment systems).
2. How We Use Your Data
Your data is used strictly for:
Processing ticket purchases and event entry.
Sending weekender news, lineup updates, and ticket sale notifications (only if you opt-in).
Improving website functionality and user experience.
Marketing and personalized advertising (only when consent is given).
Ensuring weekender security and verifying identification where required.
You can opt out of marketing communications at any time by:
Clicking the “unsubscribe” link in our emails.
Emailing support@ourhousemalta.com with the subject “Unsubscribe.”
3. Who We Share Your Data With
We do not sell your personal data. However, we share necessary data with trusted partners to deliver our services:
Ticket agents (Easol – for ticket processing and customer support).
Marketing & communication providers (Facebook, Twitter, Mailchimp, MessageBird for targeted ads, emails, and SMS notifications).
Payment providers (to process transactions securely).
Security & venue staff (to ensure weekender safety and age verification).
Legal authorities (if required by law for safety or legal purposes).
4. Cookies and Tracking Technologies
Our website uses cookies to enhance your experience. These include:
Strictly Necessary Cookies (for secure logins and transactions).
Performance Cookies (for site analytics and error tracking).
Marketing Cookies (for personalised advertising, only if you opt-in).
You can manage or disable cookies in your browser settings. More details are available in Section 10 below.
5. Your Data Protection Rights
You have the right to:
Access your data (request a copy of the personal data we hold).
Correct inaccuracies (update or amend incorrect details).
Delete your data (request removal where legally applicable).
Restrict processing (limit how we use your information).
Object to marketing (opt out of personalized ads and communications).
To exercise these rights, contact us at support@ourhousemalta.com
6. Data Retention
We retain your data only as long as necessary:
Marketing data – Until you opt out.
Transaction data – For accounting/legal purposes (minimum 6 years).
Event security data – Only for the duration of the weekender unless required by law.
7. Security Measures
We implement strict security protocols to protect your data against unauthorized access, loss, or misuse. This includes encryption, access controls, and secure data storage policies.
8. Updates to This Policy
We may occasionally update this Privacy Policy. Any changes will be posted on our website, and if significant, we will notify you via email.
9. Contact Information
For questions or concerns about your privacy, contact our Data Protection Officer (DPO) at:
Email: support@ourhousemalta.com
Mail: Plus 356 Entertainment Limited, 1st Floor, North Link Business Centre, Triq Burmarrad, Naxxar, NXR 6345, Malta.
10. Managing Cookies
You can modify or disable cookies via your browser settings. For guidance:
Chrome: Google Support
Firefox: Mozilla Support
Safari: Apple Support
Edge: Microsoft Support
By using Our House Malta Weekender 2025 services, you acknowledge and accept this Privacy Policy.