Our House Festival - Terms and conditions

TERMS & CONDITIONS - OUR HOUSE MALTA WEEKENDER 2025 

1. General

These Terms & Conditions (“T&Cs”) incorporate any site/venue owners’, vendors’, and/or agents’ terms or rules. Possession of a ticket constitutes acceptance of these T&Cs.

Our House Malta Weekender 2025 reserves the right to:

Refuse admission or remove any person from the event site without refund for safety reasons, unacceptable behaviour, or breach of these T&Cs.

Amend restrictions and conditions before or during the event to ensure safety.

No liquids, gels, or lotions may be brought into the event, except for permitted items (e.g., sun cream, perfume, and makeup in plastic or paper containers under 100ml).

Bags larger than A4 size are not permitted. Attendees without bags will receive faster entry.

By entering the event site, you consent to being filmed or recorded for any media purpose, including marketing or security.

We accept no liability for loss, injury, illness, or damage unless directly caused by our negligence. Attendees are responsible for their own personal property.

These T&Cs are governed by English law.

2. Refunds

Refunds are only granted if:

The event is cancelled in full and not rescheduled.

The event is materially altered, meaning it becomes significantly different from what ticket purchasers reasonably expected.

Non-material alterations (e.g., lineup changes, delays, weather issues) do not qualify for refunds. Refund requests must be submitted within three months of the event.

We are not responsible for any personal costs (e.g., travel, accommodation) related to the event.

3. Age Policy

The event is strictly 17+. Valid photographic ID (passport, EU ID card, or UK/EEA driving license) is required upon entry.

4. Tickets

Tickets may only be resold through official resale platforms.

Tickets purchased from unauthorised sources may be rendered invalid.

Wristbands issued at entry are required for access; lost or damaged wristbands will not be replaced.

Tickets cannot be used for promotional purposes without written consent.

5. Security & Health

Searching is required as a condition of entry.

Any item deemed dangerous may be confiscated.

Excessive exposure to loud music may harm hearing.

The use of pyrotechnics, lasers, and strobe lighting will occur.

6. Cancellation Policy

Tickets are non-transferable and non-refundable.

If Our House Malta Weekender 2025, at its discretion, approves a customer’s cancellation request, instalments and deposits will not be refunded.

Our House Malta Weekender 2025 may cancel the event, in part or in full, if safety is compromised.

Customers are responsible for obtaining travel insurance to cover cancellations.

For additional information, email support@ourhousemalta.com.